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Frequently Asked Questions
FAQ
Q: How can I view the status of my order? A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs? A: Your shipping costs are displayed in shopping cart. We pride ourselves on having low shipping costs, just check us out!
Q: What payment methods do you accept? A: We accept all major credit cards, PayPal, checks or money orders.
Q: How long will it take for my item(s) to ship out? A: Most items usually ship within 1-3 business days after your payment has cleared and tracking information is always emailed to you after that.
Q: If there is a problem with my order, what can I do? A: Please contact us immediately at sales@homewaresLLC.com.
Q: Do you use SSL encryption for payment security? A: Absolutely. Not only is our website secure and 'hacker safe' but the gateway from homewaresllc.com to PayPal.com is also protected with encryption services - order with confidence!
Q: I like your products, but I am unsure about ordering from your company. Where can I get some reassurance that you are reputable? A: To be a member of Paypal requires a business to go through a rigorous verification process to prove worthiness including bank accounts, photo ID's, address verification and the like. Also, we are a Powerseller on eBay.com. You are free to check out our store there and our feedback rating so you can be confident in who we are and what we can do for you. Ebay store link: http://stores.ebay.com/Homewares-Pet-Supplies-and-More
Q: Do you ever have sales, promotions, etc? A: Yes, we do occasionally have markdown sales. Also, if you are an existing customer we send emails out with special 'existing customer only' offer codes. All you have to do is sign up - it's free!
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